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Our Newsletter


Privacy and Security Policy

This policy describes the way we collect, store, use and protect your personal information. You accepted this policy when you logged on to our website. We may amend this policy from time to time by posting a revision on our website. The revision will be effective at the time we post it.

 

We have created the following Privacy and Security Policy to let you know what information we collect when you visit our website, PCUniverse.com, why we collect such information, and how it is used and secured. This Privacy and Security Policy also addresses our data security practices, the options you have to access and control any personally identifiable information you provide to us, and other matters. We may periodically make changes to this Privacy and Security Policy. It is your responsibility to review this Privacy and Security Policy frequently and remain informed about any changes to it, so we encourage you to visit this page often.

 

This Privacy Policy may not apply to sites that are accessible through PCUniverse.Com. Our site contains links to other sites operated by third parties, including but not limited to third-party sites that display the PC Universe trademarks. We encourage you to read the privacy policies of those other sites to learn how they collect, use, share and secure your information.

 

We value our relationship with each of our customers and understand that a secure and safe environment is a critical element of that relationship. We are committed to implementing industry standard best practices in the collection, use, storage and protection of private data. When we ask for your personal information we will tell you why we need to it; we will tell you what we will do with it; we will advise you as to how you can reduce or eliminate emails or any other types of communication from us; we will deploy reasonable security measures to protect your information; when we share your information upon your consent, we will require other companies we use to provide services for us to comply with all legal requirements concerning the privacy of your information.


We take great care in safeguarding your personal information and in complying with all applicable federal and state privacy laws and our own internal standards and best practices.

As part of your interaction with PCUniverse.Com, we may collect personal information such as:

 

Contact information, including name, mailing address, phone number and e-mail address

 

Purchase information, including credit card number, billing and/or shipping information

We may also collect demographic information, including age, personal interests and product preferences.

While shopping or taking advantage of services available from us, we may ask that you provide personal information. For example, we may request personal information when you:

 

Purchase products or services

Set up an account online

Schedule a delivery

Participate in a sweepstakes, promotion or survey

Contact us with a question or concern

Participate in other activities with PCUniverse.Com

 


Uses of Your Personal Information

We use the personal information you provide for purposes including, but not limited to:

 

Fulfilling requests for products, services or information

Tracking and confirming online orders

Delivering or products

Managing our loyalty program

Providing customer services

Administering sweepstakes, promotions or surveys

Offering new products and services

Improving the effectiveness of our Website, our marketing endeavors and our services and offers

Conducting research and analysis

Sending marketing communications

Performing other business activities

 

Once you provide your personal information, we may use it to send you offers, promotions and other marketing and customer experience content, based on the preferences you indicate.

 

 

Personal Information Provided To PCUniverse.Com From Third Parties
Information From/About Friends or Family
If you provide us information about others, or if others give us your information, we will only use that information for the specific reason for which it was provided. Examples include providing a friend's shipping address or utilizing an “eMail to a Friend” option in our marketing e-mails.

Information from Third Parties
PCUniverse.Com obtains consumer information from third party providers in order to improve the accuracy of our customer database, increase our understanding of our customers, or to identify potential customers.

 

 


Sharing of Personal Information
PCUniverse.Com does not sell or rent your personal information to third parties.

We may need to share your personal information within and during the course of business at PCUniverse.Com.

In addition, PCUniverse.Com may share customer information with certain third parties such as our agents, service providers and other representatives acting on our behalf for limited purposes. For example, we may share personal information with third parties to perform services on our behalf such as:

 

Fulfilling customer orders

Sending PCUniverse.Com marketing communications

Delivering packages

Scheduling deliveries

Maintaining our loyalty program

Conducting research, analysis or administering surveys

Sending regular mail and e-mail on behalf of PCUniverse.Com

Processing credit card payments

 

The third parties with whom we conduct business are authorized to use your information only to perform the service for which they are hired. They are required to abide by the terms of our Privacy Policy including taking reasonable measures to ensure your personal information is secure.

We may also share aggregated data with third parties for analysis and research purposes. This data does not contain name, address or other personally identifiable information.


Exceptional Disclosures

From time to time, we may be required to share personal information in response to a valid court order, subpoena, government investigation, or as otherwise required by law. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. We may share certain personal information when we believe that such release is reasonably necessary to protect the rights, property and safety of others and ourselves. We may also transfer personal information in the event of a corporate sale, merger, acquisition, dissolution or similar event.


Opt Out Information

If you no longer wish to receive these communications, let us know by using whichever of the following methods is appropriate under the circumstances:

 

  1. Follow the directions on a marketing e-mail or direct mail marketing communication you receive from us.
  2. Send an e-mail with your request and current contact information to: customercare@pcuniverse.com.

 

If you send an e-mail please be sure to include your full name, address, phone number and e-mail address, as well as the specific changes you would like to make. This will ensure we correctly identify you in our systems and accurately process your request.

PCUniverse.Com will take the appropriate steps to modify your preferences with respect to our marketing communications. Until your requested change takes effect, you may still receive marketing communications from us. If you send us your request by regular mail, please allow extra time for us to receive your notice.

Although you may have opted not to receive marketing communications, you may still receive business-related communications such as order confirmations, product recall notices, loyalty program membership information or other business-related communications.

 


Updating Personal Information
PCUniverse.Com wants your personal information to be accurate and complete. We provide several different methods for you to update your personal information.

To update your name, address, phone number and/or e-mail information:

 

  1. If you've created an account on PCUniverse.Com, you can update your online account information after logging into your account.
  2. Send a request to: customercare@pcuniverse.com

 

Please be sure to include in the email your current information and the requested changes.

 


Security Of Personal Information
We use reasonable security measures to protect the confidentiality of personal information under our control and appropriately limit access to such information. PCUniverse.Com cannot ensure or warrant the security of any information you transmit to us by e-mail, and you do so at your own risk.

We use a variety of information security measures to protect your online transactions with us. The PCUniverse.Com website uses encryption technology, such as Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL protects information you submit via our website such as ordering information including your name, address and credit card number.

When you create an account on PCUniverse.Com you are required to establish a password. To maximize your level of protection, you should compose a password of at least 6-10 characters, using a combination of both letters and numbers. You are solely responsible for maintaining the secrecy of your password and account information. You have the ability to purchase on our site without creating an account; however, you will need to reenter your personal information each time you use our site in order to make a purchase.

 


Cookies, Clickstream Technology And Third Party Ad Providers
A cookie is a small data file that a website or an e-mail may save to your browser, which may then be stored on your hard drive. Our websites and e-mails use cookies to create a more personalized shopping experience for visitors to our site. Cookies simulate a continuous connection — they let us "remember" information about your preferences and session, what you have placed in your cart, and generally allow you to move within areas of our site without reintroducing yourself.

PCUniverse.Com may use a third party to place cookies on your computer to collect non-personally identifiable information. Although our cookies may contain a unique user ID, they do not collect or store any personally identifiable information.


You may choose to set your Web browser to not accept cookies. However, without enabling your cookies, you will not be able to view certain features on our site, create an account, or make purchases on the PCUniverse.Com Website without entering personal information on more than one occasion.

Our servers automatically collect clickstream information such as the address (or URL) of the Website that you came from before visiting our site, which pages you visit on our site, which browser you use to view our site and any search terms you may have entered on our site, among other things.

We may also use other technologies to track which pages our visitors view. This anonymous clickstream data provides our customers with a better shopping experience and helps PCUniverse.Com understand how visitors use our Website.

PCUniverse.Com may use third party service providers to serve ads across the Internet and to analyze Website traffic on our behalf. They may collect anonymous information about your visits to our Website and your interaction with our ads. These companies may use technologies similar to those outlined above to measure the effectiveness of ads and e-mails. They may also use information about your visits to our Website so that we can provide advertisements about goods and services.

No personally identifiable information is collected in this process. We may share anonymous information with this service provider in an aggregate form, for purposes of analysis and improvement of our site.

 


Collection Of Children's Personal Information
We are committed to protecting the privacy and identity of children. We do not knowingly or intentionally collect personal information online from individuals under the age of 13. This site is not intended for use by anyone under the age of 13, and we strongly urge parents to monitor their children’s internet access and usage. For more information on improving your family’s web security, please visit http://www.microsoft.com/protect/family/guidelines/basics.mspx

 

As always, direct supervision is the safest and most effective way to protect your child.

 

For more information, please visit www.netnanny.com

 

 


Concerns About The Privacy Or Security Of Your Personal Information
Please contact us at customercare@pcuniverse.com to report a known or suspected privacy or security breach or to submit privacy or security-related questions or complaints.  Enter the term “Privacy and Security” in the subject area of your e-mail. After receiving your communication, we will respond within five business days.



 

Privacy Policy Changes
As PCUniverse.Com continues to improve the services, products and the features we provide, this policy is subject to change. If there are changes or additions to this Privacy Policy, we will post those changes here or in other formats for you to review. If we change our information practices or this Privacy Policy in such a way that your personal information may be used or shared in a manner not described in the Privacy Policy at the time you provided your personal information, we will give you the opportunity in advance of implementing any new policy to opt-out of having your information used or shared in that new manner.

 

 

California Privacy Rights Notice

 

Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to request from a business, with whom the California resident has an established business relationship, certain information with respect to the types of personal information the business shares with third parties for direct marketing purposes by such third party and the identities of the third parties with whom the business has shared such information during the immediately preceding calendar year. To request a copy of the information disclosure provided by PCUniverse.Com pursuant to Section 1798.83 of the California Civil Code, please contact customercare@pcuniverse.com.



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